EES POLICY NO. 14-02-01

RE: Implementation of the Emergency Propane Relief Program


Contact Person:

Sandra Kimmons

FROM:   Jaime Rogers

DATE:   February 4, 2014


Primary DCF Areas Affected: Energy Assistance

Where Posted on Web:

Emergency Propane Relief Program

The Emergency Propane Relief Program is an energy assistance program to help eligible households pay a portion of their home propane heating costs. This program will provide a one-time benefit to eligible households who use propane for their primary heating source. This program is being offered in response to the recent national propane shortage that has resulted in a substantial price increase for propane customers. The continued need for this temporary program will be monitored closely.

The 2014 application period is from Tuesday, Feb. 4, 2014 through Tuesday, March 4, 2014. Applications must be received prior to 4 p.m., March 5, 2014.


In order to qualify, applicants must meet the following requirements:

  1. Households must use propane as their primary heating source and provide verification of their current propane vendor.

  2. Applicants must provide verification of their household’s income for the past 30 days.

The combined gross income (before deductions) of all persons living at the address must be between 130 percent and 185 percent of the federal poverty level according to the guidelines listed below.

Household Size Monthly Income

  1. $1,211 to $1,771

  2. $1,640 to $2,391

  3. $2,069 to $3,011

  4. $2,498 to $3,631

Benefits Eligible households will receive a one-time benefit of $511. Payment will be issued to the household’s current propane vendor. The program is limited to one payment per household.

The one-time benefit will be processed in the local DCF service centers. Regional Directors have designated a lead worker for each office. Payments will be made directly in the SMART system with the assistance of the regional fiscal staff (see guidance document below)

Households below 130 percent of the federal poverty level may wish to apply for the Low Income Energy Assistance Program (LIEAP). They can contact the LIEAP Clearinghouse at 1 800 432 0043 or apply online at

Related documents are available at Training By Topic.


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