Adding a Journal Entry

Adding a Journal Entry allows the user to narrate case information and actions.

From within the context of a case:

1. Click Journal from Utility Navigation. The Journal List window opens.

2. Click the Go button to the right of the Add Entry drop-down menu. A new Journal Entry window displays.

3. Enter the narrative in the Long Description text box.

4. Review the narrative then click the Save button to save the entry; or the Cancel button to cancel the entry and return to the Journal List window.

NOTE: Close the Journal List window before selecting another case number.