Generating a Form From Verifications List Page

While in the context of a case:

  1.  Select the Eligibility from Global Navigation. Select Customer Information from Local Navigation.

  2. Select Verifications from Task Navigation.

  3. Select the Program Type from the drop-down menu then click the Add button if there are verifications that require being manually added.  

  4. Select the Type of verification using the drop-down menu.

  5. Select the case person requiring this specific verification using the Name drop-down menu.

  6. Select the Status of the requested verification information using the drop-down menu.

  7. Enter the Request Date and the Due Date using the <mm/dd/yyyy> format or the calendar icon.

  8. Enter a brief description of the verification request if not already populated in the Description field.

  9. Click the Save and Return button. The Verifications List page displays.

  10. Click the Generate Form button. The Document Parameters page displays. The case number is populated.  

  11. Select the appropriate case person from the Customer Name and Program drop-down menus.

  12. Confirm the Language is correct, or update it appropriately.

  13. Click the Generate Form button. The Verifications Request List form displays in PDF format with populated case and office information.  

    NOTE: If there is no address listed for the consumer the Form is being generated for, the following Hard Warning message displays Error.  Consumer does not have a current mailing address.

        If this message is received, navigate to the Contact Summary page to add the consumer's address.

  14. Review the form for accuracy. Modify or add information in the enterable shaded areas.

  15. Click the Save and Print Locally or the Save and Print Centrally button.