The primary goal of the Kansas Eligibility Enforcement System (KEES) User Manual is to provide knowledge of the functionality used to process and maintain Medical cases.
Topics are organized by user manual revisions, general system functionality, AIDS Drug Assistance Program (ADAP) Medical, Elderly and Disabled (E&D) Medical, Family Medical, Prevention and Protection Services (PPS) Medical, and then those that relate to all program areas, e.g. Journal, Reports, Task Management, Worker ID Management, Imaging.
Additional information to help the user with KEES functionality are in these three sections found throughout the manual:
Provides possible resolutions to specific scenarios or suggestions on where to go in the user manual to review process steps when unexpected results occur.
Provides links to "how to" steps written when KEES functionality does not meet business needs. Where relevant, links to workarounds are also listed at the beginning of their respective topics or pages. When a minor flaw in system functionality is known, an "FYI" is provided within the process steps to help clarify how the system is functioning.
Provides information or tools such as desk aids, charts, diagrams and webinars.
KEES Help Desk Phone Number: 844-723-5337
See KEES Help Desk Contact Us for extension selection assistance
KEES Business Support Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Username/Password issue ONLY): KEES.Tier1@ks.gov
Training Email: Training@kees.ks.gov
Navigation in the User Manual can be done by using the Table of Contents, clicking on links throughout the manual content, clicking within the path name at the top of a page or searching for a word then clicking on the relevant search result.
NOTE: To narrow a search in the user manual, put a word or phrase in quotation marks. Searches using quotation marks search for the phrase verbatim. Utilizing quotation marks indicates to the search engine that the words belong together and thus it won't search for those words separately.
Example:
"contact log" - including the quotation marks, returns 14 results of the phrase 'contact log'.
contact - no punctuation or quotations, returns 89 results which include contact, contacts, contacting contact log, contact summary, contact type, etc.
contact log - no punctuation or quotations, returns 150+ results which include contact, log, contact log, contact summary, contact type, logging, log, etc.
Revisions to the User Manual are summarized by date in the Summary of Revisions section.