From the KEES home page, click the View All button in the Task Portlet. The Task Inventory page displays.
Apply filters to search for tasks. Status is a required field however all other Task Inventory search fields are not required, and multiple search criteria may be applied allowing the user to broaden or limit the search as needed based on the desired result. For additional information see Task Inventory Search Filters.
Click the Search button.
Select the check box for the task(s) the user wants to reassign.
Click the Reassign button located at the bottom of the page. The Reassign Tasks page displays with the selected task(s) listed in each section.
Highlight the task the user wants to reassign by clicking on the task name. The task has now been selected for reassignment. Only one task can be highlighted or selected at a time. Note: When reassigning multiple tasks, steps 6 & 7 need completed for each task before clicking the Save and Continue button.
Change the appropriate criteria:
Queues: Allows the user to change the queue listed on the task.
Worker: Allows the user to change the assigned worker ID listed of the task.
Location: Allows the user to change the location listed on the task.
Case: Allows the user to change the assigned case listed on the task.
If reassigning multiple tasks, select and change the criteria for each task before clicking the Save and Continue button.
Click the Save and Continue button to update the task(s) and return to the Task Inventory page.