Manual Assignment – Non-Medical

To navigate to the Pending Assignment List page select Case Info from Global Navigation and Worker Assignment from Local Navigation.

From the Pending Assignment List Page

  1. Select the program(s) to assign.

NOTE: Multiple programs can be assigned at one time; however, the user should only select programs that can be assigned to the same Worker ID.

  1. Click the radio button for Manual Assignment. The Select button displays.

NOTE: Clicking the Cancel button on this page navigates the user to the Case Summary page without completing the worker assignment process.

  1. Click the Select button. The Select Worker page displays.

  2. In the Worker ID text box, enter the Worker ID number then click the Search button. For additional assistance see the Worker ID Code Table. The Select Worker page displays with the results of the search.

  3. Review the Worker ID number for accuracy. If the Worker ID is correct click the Select button. The Pending Assignment List page displays.

NOTE: If the Worker ID is not correct click the Refine Your Search hyperlink at the top of the page. Re-enter the Worker ID number. Click the Search button. Once the correct Worker ID number displays click the radio button and click the Select button to return to the Pending Assignment List page.

  1. The Automatically Reassign When Activated drop-down menu displays Yes.

  2. Click the Assign button. The Case Summary page displays.