Mass Payment

The Mass Payment page is used to create a payment request for multiple consumers for a single provider. In order to use this functionality, users cannot create a Need or a Service Arrangement for each individual participant.

Creating a Payment Request for Multiple Consumers for the single Provider

  1. Select Resource Databank from the Global Navigation. The Resource Search page displays.

  2. Enter name and address of the provider and click the Search button. The Resource Search page redisplays with the search results.

  3. Click the Name hyperlink of the provider. The Resource Detail page displays.

  4. Click Services from Task Navigation. The Service List page displays.

  5. Click the Service Type hyperlink. The Service Detail page displays.

  6. Select Mass Payment from Task Navigation. The Mass Payment page displays.

  7. Select the appropriate Aid Code from the drop-down menu.

    Aid Codes include:

    NOTE: Only one aid code can be selected at a time. The selected aid code will apply to all payments entered on the page.

  8. Enter the Case Number, then click the Select button. The Select Person page displays.

  9. Complete a search with as much of the consumer’s information as possible:

  10. Enter the search criteria and click the Search button.  The Select Person search results page will display.

  11. Select the radio button associated with the correct participant.

  12. Click the Select button. The Select Case page displays.

  13. Select the radio button associated with the correct case number.

  14. Click the Select button.  The Mass Payment page displays.

  15. Select the appropriate Name from the drop-down menu.

  16. Select the appropriate Need Category from the drop-down menu.

  17. Select the appropriate Need Type from the drop-down menu.

  18. Enter the amount.

  19. Enter the Begin Date and End Date using the <mm/dd/yyyy> format or the calendar icon for the fields.

  20. Click the Add button to add another entry.

  21. Repeat STEPS 8 through 16.

    NOTE: All entries must have mini box associated to each entry.

  22. Click the Approve button.

    NOTE: All entered entries will be saved and the appropriate need, service arrangement, and payment request will be created and saved.

Provider Mass Payment Process

This business process flow shows the high-level steps utilized to enter mass payments for multiple consumers for a single provider.

Business Process Diagram

Visio diagram of the steps outlined in the verbiage below.

Business Process Steps

Employment Services Provider:

Employment Services Staff:

Operations Staff:

Identified Changes

Key Process Considerations