Reapply Program - Non-Medical

NOTE: Always Rescind before you Reapply.  If some Program Persons need to be Rescinded and others are a new request that requires a Reapply, always complete the Rescind first.

Reapply allows a user to log a new application on an existing Denied or Discontinued program. The Reapply button does not display for a denied or discontinued program if there is an approved application for ALL persons in the future or if there is already a pending application for all persons.  All Case Persons should be added to the case prior to completing the reapply process.  See Add a Case Person for more information.

NOTE: Add or update Contact Information prior to registering the new application date. See Add Address for more information.

From the Case Summary Page

  1. Change the Display Date to the month the reapplication takes place (the Application month) using the <mm/dd/yyyy> format or the calendar icon.
  2. Click the View button to refresh the page with the new display date.
  3. Click the ‘caret’ of the collapsed ‘Non-Medical’ program block to expand the block and review the program details.
  4. In the ‘Non-Medical’ program block, click the View Details button. The ‘Non-Medical’ Detail page displays.
  5. Click the Edit button to make the page editable.
  6. Click the Reapply button. The New/Reapplication Detail page displays.
  7. Using the Case Application drop-down menu:
  8. Enter the Application Date and the Beginning Date of Aid using the <mm/dd/yyyy> format or the calendar icon.

    N
    OTE: When reapplying an existing program, the Beginning Date of Aid cannot be further out than the come-up month.

    NOTE: It is important to ensure the Application Date and Beginning Date of Aid are entered correctly. If you receive an error message related to these fields, please see File Clearance and Registration Warning Messages for instructions on how to proceed.
  9. Select the Name check boxes for the applicants.
  10. Click the Save and Return button.
  1. The ‘Non-Medical’ Detail page displays. If you receive a warning message, see File Clearance and Registration Warning Messages.

    NOTE: If the application is for Food Assistance, and is expedited, follow the
    Expedited Food Assistance process.
  2. Click the Save and Return button. The Case Summary page displays.

    NOTE: If the program block needs a worker re-assigned see
    Workload Assignment.

    NOTE:  If Reapplying a Food Assistance program for received verifications in the second 30 days, add a Customer Appointment with an Exempt Attendance Status and a Begin Date of the date the verifications are received.  See
    Adding a Customer Appointment Detailfor detailed steps.