1513 Availability of Benefits - Cash, food assistance and child care benefits are available electronically via the Kansas Benefits Card as follows:
1513.1 Cash and Child
Care Benefits
Cash Example: TANF benefits are authorized for November on
October 29 with a regular EDBC run. The benefits would be available
to the client at 6:00A.M. on the first work day in November.
Child Care Example: CC Benefits are authorized for September,
October and November on October 29 The benefits for September and
October would be available to the client at 6:00 A.M. on October 30.
The benefit for November will be available 6:00 a.m. on November 1.
Immediate (Not Applicable to Child Care): Cash benefits can be available immediately by the worker if the Immediacy Indictor is set to Immediate on the EDBC Summary page. Staff should only use this indicator when there is an immediate need for cash and the client already has a Kansas Benefits Card or is in the office so an initial card can be issued. Immediate issuance is not limited to initial benefits.
1513.2 Food Assistance
Benefits
| A - B on the 1st | M on the 6th |
| C - D on the 2nd | N - R on the 7th |
| E - G on the 3rd | S on the 8th |
| H - J on the 4th | T - V on the 9th |
| K - L on the 5th | W - Z on the 10th |
Food assistance benefits will be available on these days regardless of which day of the week they fall. Availability does not change due to weekends or holidays.
NOTE: Monthly issuance under EBT will be done in one process the second work day before the end of the month. This means that once the monthly benefits are paid, any additional benefits for the issuance month will be supplemental.
NOTE: In addition to immediate
availability of expedited benefits, any food assistance benefit type (initial,
regular, supplemental and restored) issued via Immediate issuance will
go to eFunds immediately and be available to the client immediately. Use
of Immediate issuance for reasons other than expedited benefits should
be limited to emergency situations.
1513.3 Replacement of Lost or Stolen Benefits
- Benefits which have been withdrawn from an EBT account shall
not be replaced unless the agency erroneously credited benefits to the
wrong account. See the EBT System Guide in the Appendix
for EBT procedures regarding replacement of lost or stolen Kansas Benefits
Cards and other benefit access problems.
Lost, stolen, or forged warrants may only be replaced pursuant to the
procedures set forth in the Administrative Procedures.
No provision is available for replacement of lost or stolen money or
food. See Item (14) in the EBT System Guide in the Appendix
for provisions regarding replacement of food (purchased with food assistance
benefits) destroyed in a disaster.
1513.4 Moving/Travel Out-of-State
- Refer to the EBT System Guide, Appendix
Item V-1, Number 10.
1513.5 Procedures for
Canceling EBT Benefits - If benefits have been issued in error,
they may be cancelled on the EBT system. Only full benefits can be cancelled
on EBT. Alternative methods of resolution may be appropriate in lieu of
requesting a cancellation (e.g., claims).
EBT benefits can only be cancelled by EES Administration staff (EBT
Unit or Business Help Desk). For reconciliation purposes, Help Desk staff
will need to contact the EBT Unit when food assistance benefits are cancelled
by Help Desk.
Food Assistance and Cash (TANF and
RE) -
Child Care
DCF staff should send a note to EBTMAIL to request
the cancellation. Case name, EBT case number, authorization number,
amount of requested cancellation, and month(s) of the benefit should
also be supplied. The reason for the cancellation should be supplied.
No statement from the client is required although supervisory approval
is required and should be noted in the note.
Once the cancellation is completed, the worker will
be notified. The worker will need to contact the client to explain
the action.
EBT Unit staff will be responsible to ‘cancel’ the benefits on the system.
Document the actions in the case file.