Thursday 1/13: 6am – 8pm
Friday 1/14: 6am – 9pm
Saturday 1/15: 6am – 8pm
Sunday 1/16: Unavailable
The known issue of KEES allowing applications to be registered in an already active month causing person applications to appear out of order on the Medical Person History page has been fixed. KEES will now correctly throw an error message to prohibit this action.
When Qualified Entities double click the Accept Results button on the PE Tool, it can cause duplicated NOAs and PDFs to generate in Perceptive Content. Until this is fixed, staff should simply delete the duplicates when they come across them. It is not necessary to submit a KEES Help Desk ticket.
The issue with FFM eApps received since 12/28/21 missing their associated PDFs at time of submission has been fixed.
The reported issue of workers receiving an error when attempting to add PMED has been fixed.
The known issue on PE applications where the titling and formatting is off on the Qualified Entity Signature page on the PDF Print Application, and the Print Application does not have the QE signature box available for the QE to sign has been fixed.
The known issue of the PW snippet displaying on both the English and Spanish versions of the PE Approval and PE Denial notices, when no one has applied for PW coverage, has been fixed.
The known issue of the Medical Signature page not transferring to Print Application correctly and displaying differently has been fixed.
The Buy In Deletion Report will be available to eligibility staff on the 14th of the month. The Buy In file will be sent to CMS early on the morning of the 21st. The Buy In Deletion report that is received on 01/14/2022 will include all cases that lost eligibility on 11/30/2021 or 12/31/2021.
The removal of the 11/30/2021 deletion records by Gainwell Technologies will need to be completed by 5:00 PM on 01/20/2022. Any cases that need the deletion removed from the CMS file, will need to have an email sent to the Gainwell Technologies Buy In team no later than 2:00 PM on 01/20/2022 so they can be manually processed by the 5:00 PM deadline. The requests can be sent on a daily basis as the report is worked. Gainwell Technologies cannot guarantee that the manual processing will be completed before the CMS file is sent if the manual deletion requests are received after 2:00 PM on 01/20/2022.
If a 11/30/2021 deletion was manually removed from the CMS file last month, and the eligibility for that member is still not up to date in the MMIS at the point the deletion file is sent to CMS this month, that deletion will go to CMS even though that member is only listed on the Buy In Deletion report once.
If a new buy in case is being approved on or between 01/14/2022 and 01/20/2022 and qualifies for immediate buy in, please send an email to the buy in team so it can be considered for manual accretion to CMS on the file. The member must be known to the MMIS to be manually added to the buy in file. ksxix-buyin@gainwelltechnologies.com
The DXC.com emails should not be used any longer. There are new gainwelltechnologies.com emails to replace the DXC.com emails. DXC.com emails will start sunsetting on January 31, 2022. Please make sure any distribution lists or individual emails you use have the new gainwelltechnologies.com extension.
Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.
The issue of KEES allowing LIEAP SSP applications to be submitted without the applicant’s signature has been fixed.
DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.