02132019 Dispatch

 

All Programs

KEES Availability

Saturday 2/16: 8am-8pm

Sunday 2/17: 12pm-6pm

Medical Programs

Buy In Reminder

The Buy In Deletion Report will be available to eligibility staff on February 12th this month. The Buy In file will be sent to CMS early on the morning of the 19th.  This means the Buy In Deletion Report will need to be completed by February 18th.  Any cases newly authorized between the 12th and the 18th that qualify for immediate buy in, or cases that need the deletion to be removed from the CMS file, will need to have an email sent to the DXC Buy In team no later than 2:00 PM on the 18th so they can be manually processed.  ksxix-buyin@dxc.com

 

Medical Processing Deadlines

Processing Deadlines – Fiscal Year 2019 can be found on the KEES Repository under Other Helpful Information.

 

Non-Medical Programs

eDRs Interface

When staff need to inquire on eDRS for a person that does not have a SSN, these requests need to be sent to ebtMail to verify. For all other scenarios staff should be able to inquire on eDRS via KEES.  

 

DCF Processing Deadlines – Fiscal Year 2019 can be found on the DCF Intranet under Policy and Procedures.  

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk

KEES Tier 1 (Access Issues Only)

KEES Repository    KEES Medical User Manual     KEES Non-Medical User Manual