Friday 2/24: 6am – 8pm
Saturday 2/25: 6am – 9pm
Sunday 2/26: 6pm – Monday 9pm
For all ServiceNow users please note that the URL for ServiceNow will change effective 2/25/2023. The new URL will be https://afsstateitsm.servicenowservices.com; your username and password will remain the same.
The reported issue of consumers encountering a 8100 when:
At the login page of the SSP,
When using an email address as a username,
During the 2 factor authentication
When logging in to their account have all been fixed.
The reported issue of encountering an 8100 error when trying to access a case has been fixed.
The reported issue of the RCD giving a passing result using SA> Data Source when KDOL shows No Usable Data and TALX shows an unsuccessful call has been fixed.
Final KDHE Processing Deadlines - Fiscal Year 2023 has been updated and can be found on the KEES Repository under Other Helpful Information.
The reported issue of the No Interview Record completed error when using the 12 Month run reason has been fixed.
The reported issue of the C811 incorrectly formatting the table when 3 or more children are on the form has been fixed.
The reported issue of Effective dating not working in CLARIS when an existing record is updated with a new license number has been fixed.
The reported issue of encountering a 1005 error on LIEAP and P-EBT cases after worker assignment has been fixed.
DCF Processing Deadlines – Year 2023 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2023 has been updated in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.