Tuesday 3/5: 6am – 8pm
Wednesday 3/6: 6am – 8pm
Thursday 3/7: 6am – 9pm
Friday 3/8: 6am – 8pm
Saturday 3/9: 3pm – 9pm
Sunday 3/10: 6am –
9pm Monday
We are aware the Received Date may be incorrect on the task when created via the Contact Log. When this occurs take screenshots and submit Help Desk tickets for this issue.
We are aware of the no Role Reason in EDBC causing an override error. Continue to submit Help Desk tickets for this issue as data fixes are required.
We are aware that the Regenerate button on Distributed Documents Search page is not working. If you need to regenerate a form, submit a Help Desk ticket so that we can be aware of the impact this is having.
KDHE Processing Deadlines for FY 2024 has been updated and can be found on the KEES Repository under Other Helpful Information.
The DCF Processing Deadlines – Year 2024 have been updated, and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2024 has been updated in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.