Friday 3/12: 6am – 8pm
Saturday 3/13: 6am – 9pm
Sunday 3/14: 2pm - Monday 9pm
Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information.
The issue where staff received the error message ‘Earned income is not linked to an employment record.’ even when it was, has been fixed.
The DCF pilot for Multi-Month EDBC/NOA functionality went well. Beginning Monday, all staff can begin using this functionality when processing an application. As a reminder the February release webinar material and demos can be found here.
The link in the SSP used for consumers to complete their Review or IR/12 Month Report online is appearing before the Customer Reporting record is available in KEES. If an early Review or IR/12 Month Report is received, staff should place these on the tracker with a standard comment of MO/YY and wait to work them until the Customer Reporting record is available.
DCF Processing Deadlines – Year 2021 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.