03132019 Dispatch

All Programs

KEES Availability

Saturday 3/16: 8am-4pm

Sunday 3/17: 2pm-6pm

Medical Programs

Non-Medical Programs

LIEAP Income

Foster Care and Permanent Custodianship income is countable income for LIEAP. However, KEES is counting this income as exempt. Until this is fixed, staff need to select Earnings as the Category and Other as the Type. Indicate in the Description field on the Income Detail page that the type of income is Foster Care or Permanent Custodianship.

V013: Expenses Exceed Income

The V013 is not populating with the correct Net Income amount. Until this is fixed, staff need to copy the text below into the V808.

In reviewing your case, we find that your declared income for the month(s) of *MM/YYYY* is less than your known expenses.  Our records show the following expenses:

   Housing: $ *REPORTED RENT*  

   Utilities: $ *REPORTED UTILITIES*         

   Dependent care: $ *REPORTED CC EXPENSE*      

   Other: $ *REPORTED OTHER EXPENSE*              

   Total expenses: $ *TOTAL AMOUNT OF EXPENSES*      

Our records show your total net income for the month of *MM/YYYY* is $*NET INCOME FOR THE SPECIFIED MONTH*.

Please provide a written statement or proof of how these expenses were paid and how you plan to meet future expenses by *MM/DD/YYYY*. Failure to comply could result in assistance and/or food assistance being changed, denied or closed.