|
Date |
KEES Available Hours |
EATSS Available Hours |
CSS Available Hours |
|
Friday, March 14, 2025 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, March 15, 2025 |
6am to 9pm |
7am to 7pm |
7am to 3pm |
|
Sunday, March 16, 2025 |
6am to Monday 9pm |
12pm to 7pm |
Not available |
|
Monday, March 17, 2025 |
6am Sunday to 9pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, March 18, 2025 |
6am to 8pm (Med. Discontinuance – Feb.) |
7am to 8pm |
7am to 8pm |
|
Wednesday, March 19, 2025 |
6am to 8pm (FA Redetermination / DCF Reviews – May) |
7am to 8pm |
7am to 8pm |
|
Thursday, March 20, 2025 |
6am to 8pm (KMMS Monthly) |
7am to 8pm |
7am to 8pm |
|
Friday, March 21, 2025 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Saturday, March 22, 2025 |
12pm to 9pm (March KEES Release) |
7am to 7pm |
7am to 3pm |
|
Sunday, March 23, 2025 |
6am to 9pm Monday |
12pm to 7pm |
Not available |
|
Monday, March 24, 2025 |
6am Sunday to 9pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, March 25, 2025 |
6am to 8pm (DCF IRs – May) |
7am to 8pm |
7am to 8pm |
|
Wednesday, March 26, 2025 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Thursday, March 27, 2025 |
6am to 8pm (TALX) |
7am to 8pm |
7am to 8pm |
|
Friday, March 28, 2025 |
6am to 8pm (Med. Reviews – May) |
7am to 8pm |
7am to 8pm |
|
Saturday, March 29, 2025 |
6am to 9pm |
7am to 7pm |
7am to 3pm |
|
Sunday, March 30, 2025* |
6pm to Monday 9pm (System Patching) |
12pm to 7pm |
Not available |
|
Monday, March 31, 2025 |
6pm Sunday to 9pm |
7am to 8pm |
7am to 8pm |
*Due to system patching, all Portals will be down from 6am-6pm (Med & Non-Med SSP, PE Portal, Doc Upload Portal, Provider Portal)
KDHE Processing Deadlines for FY 2025 can be found on the KEES Repository under Other Helpful Information.
The KanCare Proactive Communication Schedule is available on the KEES Repository under KDHE Communications. The calendar was updated on 12/09/2024 to include holidays for the months of 09/2024 through 08/2025.
The DCF Processing Deadlines – Year 2025 can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2025 can be found in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.