Wednesday 4/3: 6am – 8pm
Thursday 4/4: 6am – 9pm
Friday 4/5: 3/29: 6am – 8pm
Saturday 4/6: 3/30: 6am - 9pm
Sunday 4/7: 3/31: 6pm – 9pm Monday
Authorized Representative Request tasks are being generated when a consumer reports an authorized rep on either a Medical SSP or Non-Medical SSP application. These tasks should not appear in KEES. Please submit a KEES Help Desk Ticket if an AR Link request appears on the ACSSP Registration Search page or if an AR Link Request task is received.
Consumers have reported receiving an error while submitting their KanCare review on the SSP. We are currently working on fixing this issue.
The PE Determination from the PE Portal is not saving the correct determination when EDBC is ran. Eligibility workers will need to override the EDBC result if it does not match what is displaying on the PE PDF. Please submit a KEES Help Desk ticket if you come across this issue.
Consumers are reporting an error when reporting a change in the SSP. The error that appears is required string is not present. We are currently working on fixing this issue.
KDHE Processing Deadlines for FY 2024 has been updated and can be found on the KEES Repository under Other Helpful Information.
The DCF Processing Deadlines – Year 2024 have been updated, and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2024 has been updated in the KEES Non-Medical User Manual
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.