Tuesday 4/8: 6am – 9pm
Wednesday 4/9: 6pm – 9pm
Thursday 4/10: 6am – 8pm
Friday 4/11: 6am – 8pm
Saturday 4/12: 6am – 9pm
Sunday 4/13: 6am – 9pm Monday
We have seen a couple of examples where an SSP Review was submitted and only generated a PDF in Perceptive Content, no eReview or task was generated in KEES. If you should come across an SSP Review in Perceptive and are unable to locate the eReview in KEES, please submit a KEES Help Desk Ticket. The Review can be manually registered and processed using the PDF while we look into this issue.
KDHE Processing Deadlines for FY 2025 can be found on the KEES Repository under Other Helpful Information.
The KanCare Proactive Communication Schedule is available on the KEES Repository under KDHE Communications. The calendar was updated on 03/17/2025 to include the new schedule to account for KanCare reviews being sent out on an earlier schedule. Calendar is available from 09/2024 through 08/2025.
The DCF Processing Deadlines – Year 2025 can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2025 can be found in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.