04132022 Dispatch

 

 

All Programs

 

KEES Availability

Wednesday 4/13:  6am–8pm

Thursday 4/14:  6am – 8pm

Friday 4/15:  6am – 9pm  

Saturday 4/16:  6am – 9pm

Sunday 4/17:  3pm – Monday 8pm

 

 

Medical Programs

 

Prior Medical Months added Displaying as Active instead of Pending – FIXED

The reported issue of newly added Prior Medical Months that display as Active instead of Pending, has been fixed.

 

Medical Processing Deadlines

Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.

 

 

 

Non-Medical Programs

 

Food Assistance EDBC is not building a budget – FIXED

The reported issue of FA EDBC not building a budget has been fixed.

 

SSP IR PDFs are coming across unsigned – FIXED

The reported issue of IR PDFs coming across unsigned has been fixed.

 

Unable to search Recovery Accounts by Resource/ORG id – FIXED

The reported issue of being unable to search Recovery Account by Resource/ORG id has been fixed.

 

Child Care benefits displaying as N/A’s on the Family Plan – FIXED

The reported issue of Child Care benefits not displaying on the Family Plan has been fixed.

 

The Postponed Verifications Language is Not Displaying in Expedited Food Assistance Approval NOA – FIXED

The reported issue of NOA’s missing the Postponed Verifications language has been fixed.

 

Review Date is reverting to a previous Review Date on New Applications – FIXED

The reported issue of the Review Date not being retained and reverting to a previous Review Date when processing a new application has been fixed.

 

 

Non-Medical Processing Deadlines

DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

 

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.