|
KEES Available Hours |
EATSS Available Hours |
CSS Available Hours |
|
|
Thursday, April 28, 2022 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, April 29, 2022 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, April 30, 2022 |
6am to 9pm |
7am to 7pm |
7am to 3pm |
|
Sunday, May 1, 2022 |
6am to Monday 8pm |
12pm to 7pm |
Not available |
|
Monday, May 2, 2022 |
Sunday 6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, May 3, 2022 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, May 4, 2022 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Thursday, May 5, 2022 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, May 6, 2022 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, May 7, 2022 |
Unavailable |
7am to 7pm |
7am to 3pm |
|
Sunday, May 8, 2022 |
Unavailable |
12pm to 7pm |
Not available |
|
Monday, May 9, 2022 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, May 10, 2022 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, May 11, 2022 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Thursday, May 12, 2022 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Friday, May 13, 2022 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, May 14 2022 |
6am to 9pm |
7am to 7pm |
7am to 3pm |
|
Sunday, May 15, 2022 |
6am to Monday 9pm |
12pm to 7pm |
Not available |
|
Monday, May 16, 2022 |
6am Sunday to 9pm |
7am to 8pm |
7am to 8pm |
Final KDHE Processing Deadlines - Fiscal Year 2023 has been updated and can be found on the KEES Repository under Other Helpful Information.
The Previous Case List page is not always displaying a usable case number when one exists during the e-Application linking process. If the Previous Case List page displays blank, staff are unable to link the e-Application to a usable case number. When this occurs, register the application to the usable case number without linking the e-Application. Send a ticket to the KEES Help Desk so they can update the e-Application status and continue to troubleshoot why this is occurring. Failing to get the e-Application status updated by KEES Help Desk will cause SSP e-Applications to continue to show as pending work on reports even after the application has been processed.
DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.