|
Date |
KEES Available Hours |
EATSS Available Hours |
CSS Available Hours |
|
Thursday, April 30, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, May 1, 2020 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Saturday, May 2, 2020 |
6am to 9pm |
7am to 7pm |
7am to 3pm |
|
Sunday, May 3, 2020 |
6am to Monday 9pm |
12pm to 7pm |
Not available |
|
Monday, May 4, 2020 |
Sunday 6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, May 5, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, May 6, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Thursday, May 7, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, May 8, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, May 9, 2020 |
6am to 9pm |
7am to 7pm |
7am to 3pm |
|
Sunday, May 10, 2020 |
Unavailable |
12pm to 7pm |
Not available |
|
Monday, May 11, 2020 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, May 12, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, May 13, 2020 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Thursday, May 14, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, May 15, 2020 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Saturday, May 16, 2020 |
6am to 9pm |
7am to 7pm |
7am to 3pm |
|
Sunday, May 17, 2020 |
6am to Monday 9pm |
12pm to 7pm |
Not available |
During the COVID-19 emergency, individuals receiving unemployment may receive an additional $600 payment per week. Per Policy Memo 2020-04-01, the $600 payments are exempt as income in the month received and exempt as a resource through the consumer’s review period, not to exceed twelve (12) months.
When unemployment income has been inserted into KEES, the worker will need to review the most recent week’s information for the person receiving unemployment on the KDOL UC Interface Detail page in KEES (see the KEES User Manual section Requesting KDOL Wages and Unemployment Verification for steps on how to navigate to this page). If the Type field indicates FAC Payment, this means they are receiving the extra $600. Staff will need to then take note of the Weekly Benefit Amount on this page and update (edit) the unemployment income record that was inserted by KEES to reflect the Weekly Benefit Amount and recalculate. Only records with the Program Type labeled Medical should be updated.

The worker will also copy and paste the following into the unemployment income record Description field to allow identification of this process.
COVID-19 Adjustment
Workers are not to add a second unemployment income record for the COVID-19 unemployment payment. Staff must also include that this adjustment was made in the journal.
Staff must diligently review the unemployment income record(s) every time they enter a case and run EDBC. When the interfaces are called either manually or by the Medical Reviews Batch, based on design, the system may update unemployment income records that were previously edited or added to reflect the amount seen in the interface. This may be the incorrect amount. If this has occurred, staff will need to follow the process stated above to edit the record to the correct amount needed for eligibility.
Final KDHE Processing Deadlines - Fiscal Year 2020 can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2020 can be found on the DCF Intranet under Policy and Procedures
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.