05032021 Dispatch

 

 

All Programs

 

KEES Availability

Date

KEES Available Hours

EATSS Available Hours

CSS Available Hours

Monday, May 3, 2021

Sunday 6am to 8pm

7am to 8pm

7am to 8pm

Tuesday, May 4, 2021

6am to 9pm

7am to 8pm

7am to 8pm

Wednesday, May 5, 2021

6am to 9pm

7am to 8pm

7am to 8pm

Thursday, May 6, 2021

6am to 9pm

7am to 8pm

7am to 8pm

Friday, May 7, 2021

6am to 9pm

7am to 8pm

7am to 8pm

Saturday, May 8, 2021

6am to 9pm

7am to 7pm

7am to 3pm

Sunday, May 9, 2021

6am to Monday 9pm

12pm to 7pm

Not available

Monday, May 10, 2021

Sunday 6am to 9pm

7am to 8pm

7am to 8pm

Tuesday, May 11, 2021

6am to 8pm

7am to 8pm

7am to 8pm

Wednesday, May 12, 2021

6am to 8pm

7am to 8pm

7am to 8pm

Thursday, May 13, 2021

6am to 8pm

7am to 8pm

7am to 8pm

Friday, May 14, 2021

6am to 9pm

7am to 8pm

7am to 8pm

Saturday, May 15, 2021

6am to 8pm

7am to 7pm

7am to 3pm

Sunday, May 16, 2021

Unavailable

12pm to 7pm

Not available

Monday, May 17, 2021

6am to 8pm

7am to 8pm

7am to 8pm

 

 

Person Search Results Not Returning Correctly

The known issue of results not returning correctly when searching for people on the Person View page while using full or partial searching criteria has been fixed.

 

E-Changes with a Medical e-App Source

The known issue of e-Changes being received with an e-App source of Medical has been fixed.  

 

Non-Medical E-Apps Creating Medical Tasks

The known issue of Non-Medical e-Apps generating tasks in Medical Registration Queue with an e-App source of Medical has been fixed.

 

 

Medical Programs

 

Questions from the SSP not Mapping into KEES E-App Summary Page

The known issue when the consumer answers affirmatively to the question Do you have a disability that will last at least 12 months or result in death on the SSP Application but not mapping to the E-App Summary page has been fixed.  

 

Task Course Correction Logic Not Functioning

The known issue of the Task Course Correction Logic is not functioning per design when two tasks are created manually on the same case and no new Programs have been added has been fixed.  

 

Missing Medical Subrogation Record

Consumer replied affirmatively to the Medical Subrogation question: Medical condition or emotional problem as a result from an accident or injury. This was not populating a Third Party Liability - Medical Subrogation record in ABMS. There is however a TPL pending record on the verification list page. Consumer is being denied due to pending TPL. This issue has been fixed.

 

Application Tasks Showing on Case Maintenance Detail Report

The known issue of Application tasks showing on the Case Maintenance Report when using a filter has been resolved.

 

Medical Processing Deadlines

Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information.

 

 

Non-Medical Programs

 

Non-Medical Processing Deadlines

DCF Processing Deadlines – Year 2021 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.