Thursday 5/5: 6am – 9pm
Friday 5/6: 6am – 9pm
Saturday 5/7: Unavailable
Sunday 5/8: Unavailable
The reported issue of KEES giving a zero error when attempting to view the Household Status has been fixed.
KEES was allowing staff to register a new application to a month that was already Active. This has been fixed.
The reported issue of EDBC not recognizing the FICA/SECA check box to determine for WH in Retro Months has been fixed.
Final KDHE Processing Deadlines - Fiscal Year 2023 has been updated and can be found on the KEES Repository under Other Helpful Information.
The reported issue of Review and IR Due Dates not updating correctly has been fixed. This includes:
When running EDBC for the application month.
When Food Assistance closes for failure to provider a IR or 12 Month report form and the program block is rescinded.
When the first month of application is denied.
If staff continue to experience issues with the Review and IR due dates not setting correctly, please report that to the KEES Help Desk so we can make sure we have all scenarios for which this is occurring fixed.
When an eligible student has employment hours associated to wages from earnings and self-employment, KEES has been fixed to no longer code the student as UP.
The reported issue of the Family Plan not calculating when the child is an Eligible Non-Citizen has been fixed.
The reported issue of the Added in Error and Permanently Out of the Household statuses not being acknowledged by EDBC has been fixed.
The reported issue of the Claris Web Service not updating Providers as expected has been fixed.
DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.