Monday 5/11: 6am-8pm
Tuesday 5/12: 6am-9pm
Wednesday 5/13: 6am-8pm
Thursday 5/14: 6am-9pm
Friday 5/15: 6am-8pm
Saturday 5/16: 6am - 9pm
Sunday 5/17: 6am – Monday 9pm
Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information.
An Emergency Allotment Issuance for April Food Assistance households was sent to the EBT provider (FIS) this past weekend and available to consumers starting Monday, 5/11/2020. The staggered issuance chart is below for your reference.
|
If the clients last name starts with: |
The consumer will get their benefits after 6:00am on the: |
|
A or B C or D E, F, or G H, I or J K or L M N, O, P, Q or R S T, U or V W, X, Y or Z |
5/11/2020 5/12/2020 5/13/2020 5/14/2020 5/15/2020 5/162020 5/17/2020 5/18/2020 5/19/2020 5/20/2020 |
All cases that received a benefit for April 2020 and did not already receive the maximum benefit amount will receive the Emergency Allotment. The Emergency Allotment is the difference between the maximum benefit for the household size and what they were originally eligible for.
The vast majority of cases will run through Batch EDBC using a run reason of Public Health Emergency. This run reason establishes a one-month EDBC to allow the one-time supplement to be issued but keeps the high dated EDBC as previously calculated. This run reason will also serve as a way to track the cases within KEES.
There are some situations that cannot be processed by Batch EDBC and will require a worker to use the Public Health Emergency run reason to run EDBC. This run reason should only be used by designated staff members who are working the identified cases. These cases will be prioritized by alphabetical order to align with the staggered issuance approach. These households will receive their benefits the day after the case is processed with the Public Health Emergency run reason for April 2020.
DCF Processing Deadlines – Year 2020 can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.