05172019 Dispatch

 

All Programs

Worker Action Required

The purpose of today’s KEES outage was to fix the issue with the Read Only EDBCs resulting from the Negative Change After Timely Notice.  If you attempted to Discontinue a program prior to the outage, you may now go back and rerun EDBC to take the appropriate action.  

 

KEES Availability

Saturday 5/18: 8am-8pm

Sunday 5/19: 12pm-6pm (May Release)

 

A build is scheduled for this weekend.  Below is a summary of what is included in the release as well as any workarounds that will no longer be necessary.  

 

Issues We Fixed for All Staff

The e-App Source has been fixed to reflect when a SSP Application is submitted via the Medical or Non-Medical SSP accurately.

 

Medical Programs

Medical Issues We Fixed

The issue related to the New Indicator not displaying in the Task Navigation next to Non-Custodial has been fixed. Staff should now expect to see the New Indicator alerting them that there is new data.

The issue with the Pre-Populated Family Medical Review form (KC1200) displaying No information Reported in the Review Your Tax Household section of the review form, even though active tax records exist in KEES has now been fixed. Staff and consumers should expect to see active tax records displayed correctly on the KC1200.

An issue that was causing application PDFs not to generate sometimes has been fixed. If staff come across a case where an application PDF (LIS(MIPPA), FFM or SSP) did not generate as appropriate they must report it to the KEES Helpdesk so that the issue can be researched and future fixes applied.

The issue related to downstream Process Review task generating incorrectly in the PPS queues has been resolved. Staff should expect to see the Process Review task generated in the correct queue.

 

Buy In Reminder  

The Buy In Deletion Report will be available to eligibility staff on the 14th of each month.  The Buy In file will be sent to CMS early on the morning of the 21st.  This means the Buy In Deletion Report will need to be completed by 5:00 PM on May 20, 2019.  Any cases newly authorized between the 14th and the 20th that qualify for immediate buy in, or cases that need the deletion to be removed from the CMS file, will need to have an email sent to the DXC Buy In team no later than 2:00 PM on the 20th so they can be manually processed.   ksxix-buyin@dxc.com

 

KDHE Processing Deadlines - Fiscal Year 2020 can be found on the KEES Repository under Other Helpful Information.

 

Non-Medical Programs

Non-Medical Issues We Fixed

The SSP Review has been fixed to require a signature when a consumer submits their review.

The SSP Application has been fixed to require a consumer select a program when applying for benefits.

The EDBC Summary page has been fixed to display all line item deductions with the exception of TANF benefits.  However, for TANF the benefit determination is accounting for the expense.

When staff used the IR/RE Date Adjustment run reason, the review and IR date was not adjusted as expected. This has been fixed.

 

DCF Processing Deadlines – Fiscal Year 2019 can be found on the DCF Intranet under Policy and Procedures.