Monday 5/17: 6am – 8pm
Tuesday 5/18: 6am – 9pm
Wednesday 5/19: 6am – 8pm
Thursday 5/20: 6am – 8pm
Friday 5/21: 6am – 9pm
Saturday 5/22: 6am – 8pm
Sunday 5/23: Unavailable
The Voter Registration box was not mapping to KEES correctly when left unchecked by the applicant. This has now been fixed.
Users were receiving a 1001 Error after clicking the Save and Continue button on the Case Member List page. This error was causing eApps to link to the case, but remain in Received status. This has been resolved.
The issue where KEES was re-sending premiums to the Premium Billing system after they had already been removed has been resolved.
The LTC Approval NOA was generating an incorrect Resource Limit. This has been fixed and the NOA should now populate with the correct amount.
The EDBC that was ran for the LTC Discharge Month was using the incorrect PIL to calculate the Patient Liability when the consumer was discharged to a private home midway through the month. This issue has been fixed.
The Buy In Deletion Report will be available to eligibility staff on the 14th of each month. The Buy In file will be sent to CMS early on the morning of the 21st. The Buy In Deletion report that is received on 05/14/2021 will include all cases that lost eligibility 03/31/2021.
The removal of the deletion records by Gainwell Technologies will need to be completed by 5:00 PM on 05/20/2021. Any cases that need the deletion removed from the CMS file, will need to have an email sent to the Gainwell Technologies Buy In team no later than 2:00 PM on 05/20/2021 so they can be manually processed by the 5:00 PM deadline. The requests can be sent on a daily basis as the report is worked. Gainwell Technologies cannot guarantee that the manual processing will be completed before the CMS file is sent if the manual deletion requests are received after 2:00 PM on 05/20/2021.
If a deletion was manually removed from the CMS file last month, and the eligibility for that member is still not up to date in the MMIS at the point the deletion file is sent to CMS this month, that deletion will go to CMS even though that member is only listed on the Buy In Deletion report once.
If a new buy in case is being approved on or between 05/14/2021 and 05/20/2021 and qualifies for immediate buy in, please send an email to the buy in team so it can be considered for manual accretion to CMS on the file. The member must be known to the MMIS to be manually added to the buy in file. ksxix-buyin@dxc.com. .
Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.
A 1700 Error was received when running EDBC for a program when there we overlapping or duplicated Program Admin roles. This is now resolved.
The fragment “You have 45 days from <date of application> to give us the information DCF ask you for. If you do, DCF will look at your eligibility again. You will not have to complete a new application.” was appearing on Discontinuance NOAs incorrectly. This has been fixed.
The Comparable Penalty not being enforced when applied to an FA program, therefore resulting in the incorrect benefit amount when EDBC was run, has been resolved.
DCF Processing Deadlines – Year 2021 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.