05222025 Dispatch

 

 

All Programs

 

KEES Availability:

 

Date

KEES Available Hours

EATSS Available Hours

CSS Available Hours

Thursday, May 22, 2025

6am to 9pm

7am to 8pm

7am to 8pm

Friday, May 23, 2025

6am to 8pm (DCF IRs – Jul. and SUNBucks)

7am to 8pm

7am to 8pm

Saturday, May 24, 2025

Unavailable (SUNBucks)

7am to 7pm

7am to 3pm

Sunday, May 25, 2025

Unavailable (SUNBucks)

Not available

Not available

Monday, May 26, 2025*

6am to Tuesday 9pm

Not available

Not available

Tuesday, May 27, 2025

6am to 9pm

7am to 8pm

7am to 8pm

Wednesday, May 28, 2025

6am to 8pm

7am to 8pm

7am to 8pm

Thursday, May 29, 2025

6am to 9pm

7am to 8pm

7am to 8pm

Friday, May 30, 2025

6am to 9pm

7am to 8pm

7am to 8pm

Saturday, May 31, 2025

6am to 9pm

7am to 7pm

7am to 3pm

Sunday, June 1, 2025**

6pm to 8pm Monday (System Patching)

12pm to 7pm

Not available

Monday, June 2, 2025

6pm Sunday to 8pm

7am to 8pm

7am to 8pm

Tuesday, June 3, 2025

6am to 8pm (TALX)

7am to 8pm

7am to 8pm

Wednesday, June 4, 2025

6am to 9pm

7am to 8pm

7am to 8pm

Thursday, June 5, 2025

6am to 9pm

7am to 8pm

7am to 8pm

Friday, June 6, 2025

6am to 8pm (Medical Reviews – Aug.)

7am to 8pm

7am to 8pm

Saturday, June 7, 2025

6am to 9pm

7am to 7pm

7am to 3pm

Sunday, June 8, 2025

6am to 9pm Monday

12pm to 7pm

Not available

Monday, June 9, 2025

6am Sunday to 9pm

7am to 8pm

7am to 8pm

*State Holiday

**Due to system patching, all Portals will be down from 6am-6pm (Med & Non-Med SSP, PE Portal, Doc Upload Portal, Provider Portal)

 

 

Medical Programs

 

Medical Processing Deadlines

The KDHE Processing Deadlines for FY 2026 can be found on the KEES Repository under Other Helpful Information.

 

KanCare Proactive Communications Schedule

The KanCare Proactive Communication Schedule is available on the KEES Repository under KDHE Communications. The calendar was updated on 03/17/2025 to include the new schedule to account for KanCare reviews being sent out on an earlier schedule. Calendar is available from 09/2024 through 08/2025.

 

 

Non-Medical Programs

 

Auto Issuance for SUN Bucks

Auto Issuance for SUN Bucks will occur over the weekend for any Active SUN Bucks Programs. Benefits will be issued over a staggered schedule by last name from May 28th-May 31st. The schedule for issuance is as follows:

5/28 A-G

5/29 H-M

5/30 N-S

5/31 T-Z

 

NOTE: Running EDBC will now result in issuing a benefit. It is important that staff do NOT run EDBC on SEBT until instructed to do so.

 

Non-Medical Processing Deadlines

The DCF Processing Deadlines – Year 2025  can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

 

 

PPS Programs

 

PPS Payment Timetable

The PPS Payment Schedule for FY 2025 can be found in the KEES Non-Medical User Manual.

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.