06102021 Dispatch

All Programs

KEES Availability

Password Expiring Emails

Some staff may have received an email from ‘noreply@kees.ks.gov’ reporting that their KEES Password was about to expire. If you received this email this afternoon, please disregard it. Staff should note, that we have fixed the issue, therefore if any additional emails are received, they should be considered valid.

Medical Programs

Assign Case Worker Task

Currently, No Touch is creating the Assign Case Worker task when an eApplication falls out of the No Touch process after registration, even if the case worker (or casebank) assignment was successfully completed. Until this issue has been fixed, Staff simply need to confirm that the case worker/casebank assignment has been accurately completed, and if it has, then complete the task so that the downstream Process Application task can be generated for Eligibility Staff.  It is no longer necessary for Staff to submit Help Desk tickets on this issue.

Medical Processing Deadlines

Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.

Non-Medical Programs

Non-Medical Processing Deadlines

DCF Processing Deadlines – Year 2021 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

The information contained in the KEES Dispatch is for internal use only.