06212019 Dispatch
All Programs
KEES Availability
Saturday 6/22: 8am-8pm
Sunday 6/23: 1:30pm-6pm (June Release)
A build is scheduled for this weekend. Below is a summary of what is included in the release.
Issues We Fixed for All Staff:
- Zero errors were occurring during the e-linking process when clicking the Use Selected Person button. This issue has been fixed.
Medical Programs
Issues We Fixed for Medical Staff:
SSP:
- Tax information from the Self-Service Portal (SSP) was not populating correctly on the PDF version of the e-Application. This issue has been fixed per the design. Staff can now expect to see the names of the tax dependents, when a consumer indicates that they are claiming dependents not listed on their application. However, only up to 60 characters can be entered in this field in the SSP.
Real Time Interface History Call ID Link:
- In some instances, a Zero error was being received when staff clicked on the Call ID link. This issue has been fixed. If staff receive a Zero error message when clicking the Call ID link they must submit a Helpdesk ticket.
Customer Options:
- The issue related to Customer Options not working appropriately for Transitional Medical has now been fixed. Staff should be able to select Customer Options for Transitional Medical to exclude it as appropriate from the EDBC.
Medical Processing Deadlines
Non-Medical Programs
Issues We Fixed for Non-Medical Staff:
SSP:
- In some scenarios, consumers were able to send IRs and other documents through the SSP that were associated to all e-App numbers and did not generate a task. This issue has been fixed.
Child Care Provider Enrollment Staff:
- The P106: Child Care Provider Notification form is now retaining the worker’s phone number as expected. Staff no longer need to enter their contact information into the comments section of the form.
- The CLARIS Interface is now updating Child Care license information as expected. This information no longer needs to be manually updated by Child Care Provider Enrollment Staff (CC RDB Maintainers).
Food Assistance:
- In Self-Employment income scenarios, KEES was displaying the incorrect reporting requirement on the Food Assistance EDBC Summary page in the Application month, impacting the approval NOA. This issue has been fixed.
LIEAP:
- In some scenarios, LIEAP staff were unable to save Priority 1 vendors on the Money Management Detail page. This issue has been fixed.
- Zero errors were occurring when trying to override EDBC for LIEAP. This issue has been fixed.
TANF:
- The A827: TANF Fraud Disqualification, Non-Recipient form has been fixed to display the correct disqualified individual. Standard Copy and Paste text for this form can be retired.
Non-Medical Processing Deadlines
The information contained in the KEES Dispatch is for internal use only.