Tuesday 7/7: 6am – 9pm
Wednesday 7/8: 6am – 9pm
Thursday 7/9: 6am – 8pm
Friday 7/10: 6am – 8pm
Saturday 7/11: 6am – 9pm
Sunday 7/12: 6am – Monday 9pm
Staff are experiencing an error when they click on the Number of Relationships Remaining To Be Created hyperlink from the Relationship List page. Until this issue is fixed, staff need to use the Add button from the Relationship List page to add or update relationship records.
Staff should be aware that the Program Applications section of the e-Application Summary displays the program applicants. Staff should look here to determined who is applying for assistance.
Below is a comprehensive list of defects that have been fixed and validated up through 7/06 and the programs that were impacted. These are items that have been found and reported to us as part of the most recent KEES Release. Thank you for your patience while these, and the remaining issues are being addressed. Please continue to report any issues found to the KEES Help Desk.
|
Description |
Program(s) |
|
Program Applications section on the e-Application summary page is not displaying the correct applicants |
All |
|
Unable to Delete NOAs Generated after 6/29 |
All |
|
Cannot search RDB for SMART Vendor ID and Get Match Returned |
All |
|
Cannot search RDB for EBT Child Care Providers and Get Match Returned |
All |
|
Pregnancy Data Mapping over for New People without Program Type |
All |
|
Error when editing case flag |
All |
|
Pregnancy Record: cannot accept or reject data |
All |
|
The Recovery Account Detail page is missing headers and not aligned correctly |
All |
|
High Dated EDBC does not show on EDBC List Page |
All |
|
EDBC List Page Type Reason filters not working |
All |
|
Cannot view historical income |
All |
|
ImageNow not reading barcoded documents |
All |
|
NEW income records will not allow me to reject all |
All |
|
When Accepting/Rejecting Address for multiple types or people the New Indicator remains |
All |
|
Blank space above the Mailing Address and Phone Number headers on the Case Summary page. |
All |
|
Case Name header displays below the Case Head name on the Case Summary page. |
All |
|
Resource section, Financial Institution name, unable to enter information of any kind |
All |
|
Unable to Accept or Reject All on Expense Page |
All |
|
Application Intake page generated zero error upon Save and Continue. |
All |
|
Application Intake page Primary Applicant dropdown has no one in it. |
All |
|
Application Intake page is displaying No Data Found in the People Associated with the Case section. |
All |
|
Journal not allowing worker to edit |
All |
|
Case flag information does not display |
All |
|
MMIS TPL File sent without addresses |
Medical |
|
SSA Hub Composite Request Errors |
Medical |
|
KEES Outbound Premium Billing Daily File - address missing |
Medical |
|
KEES Contract Clerical Staff have the Remove button on the Resource List page |
Medical |
|
Auto Worker Assignment is not working for Adult PE Tools |
Medical |
|
Clicking the Close button on the eApplication Summary page for a PE Tool will cause it to just spin, eventually resulting in a 504 Gateway Timeout Error. |
Medical |
|
Disabled Indicator did not map over for the Other Applicant to the Other Applicant Detail page. |
Medical |
|
Unable to Reject/Accept OHI, creates a new record |
Medical |
|
General Error when clicking on historical EDBC results hyperlink for FA |
Non-Medical |
|
Unable to Accept New Utility Expense |
Non-Medical |
|
Issuance history is showing a validation error for the P-EBT benefit |
Non-Medical |
|
PEBT NOAs not sent to Central Print |
Non-Medical |
|
Java Error when clicking on Expense Page |
Non-Medical |
|
Unable to Register Second Application in Same Month due to Case Application drop down being blank. |
Non-Medical |
|
Staff cannot add case flags |
Non-Medical |
|
Receive JAVA Error when clicking on EDBC Results for P-EBT Program |
Non-Medical |
|
Zero Error when navigating to the Run EDBC page for P-EBT Case |
Non-Medical |
|
Error! Validation failed: - EDBC Results are invalid. In order to accept EDBC results you must override when running EDBC |
Non-Medical |
|
Unable to assign worker on P-EBT Case |
Non-Medical |
|
403 Error Received Accessing Non-Med SSP & P-EBT Parent Portal |
Non-Medical |
Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information.
The V301: Interview Notification form is not generating as expected from the from Customer Appointment Detail page. Until this issue is fixed, generate the form from Document Control.
DCF Processing Deadlines – Year 2020 can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.