07082020 Dispatch

 

 

All Programs

 

KEES Availability

Wednesday 7/8:  6am - 9pm

Thursday 7/9:  6am - 8pm

Friday 7/10:  6am - 8pm

Saturday 7/11:  6am - 9pm

Sunday 7/12:  6am - Monday 9pm

 

Form Generation Error

Sometimes when generating a Form, the following error will be received: Message from webpage Unable to get property ‘innerHTML’ of undefined or null reference. Staff will need to navigate back to the Contact Summary page, click Edit next to the PA’s Mailing Address, and then click the Save and Return button (without updating any information). Staff should then be able to generate their Form without error.

 

 

Medical Programs

 

Medical Processing Deadlines

Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information. 

 

 

Non-Medical Programs

 

ES-4318: Work Program Payment Authorization Form

The ES-4318: Work Program Payment Authorization form is not getting mailed to consumers when it is generated and printed centrally. Until this issue is fixed, staff need to print this form locally and mail it to the consumer.

 

Searching for Completed P-EBT Tasks on the Task Inventory Page

When searching for P-EBT tasks with a status of Complete, KEES is returning blank results if a date range is not entered as well. Until this is fixed, enter a date range when searching for Completed P-EBT tasks on the Task Inventory page.

 

Non-Medical Processing Deadlines

DCF Processing Deadlines – Year 2020  can be found on the DCF Intranet under Policy and Procedures. 

 

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.