07182022 Dispatch

 

 

All Programs

 

KEES Availability

Monday 7/18:  Sunday 6am – 9pm  

Tuesday 7/19:  6am – 8pm

Wednesday 7/20:  6am – 9pm

Thursday 7/21:  6am – 8pm

Friday 7/22:  6am – 8pm

Saturday 7/23:  12pm – 9pm

Sunday 7/24:  3pm – Monday 8pm

 

Self-Service Portal (SSP) Accounts

Over the weekend a clean-up effort was completed on SSP accounts for clients with multiple SSP accounts that have been dormant. Any duplicate account that has not been accessed within the last 12 months was deactivated. These SSP accounts were unlinked from their KEES case and a journal entry was added to note which account was deactivated. In addition, any old pending link request tasks related to those accounts were also rejected.

 

 

Medical Programs

 

Medical Processing Deadlines                                                       

Final KDHE Processing Deadlines - Fiscal Year 2023 has been updated and can be found on the KEES Repository under Other Helpful Information.

 

 

Non-Medical Programs

 

Non-Medical Processing Deadlines

DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

 

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.