Tuesday 7/28: 6am – 9pm
Wednesday 7/29: 6am - 9pm
Thursday 7/30: 6am - 9pm
Friday 7/31: 6am - 9pm
Saturday 8/1: 6am - 9pm
Sunday 8/2: 6am – Monday 9pm
This past weekend there was a batch ran to add P-EBT programs to roughly 10,000 Medical cases. DCF worked with KDHE to leverage the Medical cases where we had children verified as eligible for P-EBT but did not have a usable Non-Medical case. Notices will be sent from the Medical case and will contain DCF contact information for consumers. DCF staff should not attempt to fix the case or run EDBC. The only items that should be reported to the KEES Help Desk are:
Any task generated on a Medical case that pertains to Non-Medical and/or the P-EBT program.
Any other Non-Medical program registered on a Medical case i.e. TANF, Child Care, etc.
Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2020 can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.