Monday 8/9: 6am -8pm
Tuesday 8/10: 6am – 8pm
Wednesday 8/11: 6am – 8pm
Thursday 8/12: 6am – 8pm
Friday 8/13: 6am – 9pm
Saturday 8/14: 6am – 9pm
Sunday 8/15: 2pm – Monday 9pm
The question Was this person born in a US State/Territory? was not holding the selected answer. This issue has been fixed.
Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.
When an FA Review was completed, the NOA contained incorrect information that made it sound like the client was going to receive an additional amount. This issue has been fixed.
An Emergency Allotment Issuance for July Food Assistance households was sent to the EBT provider (FIS) this past weekend and will be available to consumers starting Sunday, 8/22. The staggered issuance chart is below for your reference.
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If the clients last name starts with: |
The consumer will get their benefits after 6:00am on the: |
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A or B C or D E, F, or G H, I or J K or L M N, O, P, Q or R S T, U or V W, X, Y or Z |
8/22/2021 8/23/2021 8/24/2021 8/25/2021 8/26/2021 8/27/2021 8/28/2021 8/29/2021 8/30/2021 8/31/2021 |
DCF Processing Deadlines – Year 2021 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Manual EDBC for Adoption Assistance was not allowing EDBC to be saved when the payment was over $734. This issue has been fixed.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.