Saturday 8/17: 8am-8pm
Sunday 8/18: 12pm-6pm (August Release)
Issues have been reported regarding workers being unable to run EDBC for the month of 10/2019 when completing case actions on programs that had a 09/2019 review due, and have run through the Reviews Batch. The issue arises when EDBC needs to be run on a program that received a No Review, Passive, or Super Passive review on 08/10/2019 when the 09/2019 reviews batch was completed. Since the batch saved and accepted an EDBC for 10/2019, changes can only be made through 09/2019 until 10/2019 becomes available to run in KEES on 08/20/2019. If you are experiencing this issue and need to run EDBC for 10/2019 please complete one of the following actions based on the type of work being performed:
If you are working from a report for a cleanup project and do not have a task in KEES, run up through 09/2019 and mark this on the report to return to when 10/2019 EDBC can be run.
If you have a task in KEES that you are working from, run up through 09/2019 and place the task on hold until 10/2019 EDBC can be ran.
KDHE Processing Deadlines - Fiscal Year 2020 can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Fiscal Year 2019 can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Tier 1 (Access Issues Only)
KEES Repository KEES Medical User Manual KEES Non-Medical User Manual
The information contained in the KEES Dispatch is for internal use only.