Monday 8/12: 3pm Sunday – 9pm
Tuesday 8/13: 6am – 9pm
Wednesday 8/14: 6am -9pm
Thursday 8/15: 6am – 9pm
Friday 8/16: 6am – 8pm
Saturday 8/17: 6am – 9pm
Sunday 8/18: 6am - 8pm Monday
Help Desk has been made aware of KEES adding an extra verbiage snippet about CSRAs to single consumers in an LTC living arrangement that have family members (non-applicants) in the home. Always check NOAs for the correct verbiage and submit tickets to the KEES Help Desk if extra or incorrect verbiage has been added.
KDHE Processing Deadlines for FY 2025 can be found on the KEES Repository under Other Helpful Information.
The KanCare Proactive Communication Schedule is available on the KEES Repository under KDHE Communications. Updated 7/30/2024.
The DCF Processing Deadlines – Year 2024 can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2025 can be found in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.