Monday 8/17: 6am – 8pm
Tuesday: 8/18: 6am – 9pm
Wednesday 8/19: 6am – 9pm
Thursday 8/20: 6am – 8pm
Friday 8/21: 6am - 8pm
Saturday 8/22: TBD
Sunday 8/23: 6am – Monday 9pm
When staff discontinue benefits due to death, the decedent must be given a new Household Status of Permanently Out of the Home so that they do not show up on reviews. Staff must also review the case for additional actions related to the death that may be needed when a consumer is deceased, and other case members have active coverage. The deceased individual may have been the case head and/or responsible party for a dependent. Ensure any needed changes that impact the determination are addressed. If the deceased is the only one on the case, EDBC must be run in the come-up month to close the case. If there are other active members on the case, EDBC must be run for the current month through the come-up month. See Discontinuing Benefits Due to Death in the KEES User Manual.
The Buy In Deletion Report will be available to eligibility staff on the 14th of each month. The Buy In file will be sent to CMS early on the morning of the 21st. The Buy In Deletion report that is received on 8/14/2020 will include all cases that lost eligibility 6/30/2020.
The removal of the deletion records by DXC will need to be completed by 5:00 PM on 8/20/2020. Any cases that need the deletion removed from the CMS file, will need to have an email sent to the DXC Buy In team no later than 2:00 PM on 8/20/2020 so they can be manually processed by the 5:00 PM deadline. The requests can be sent on a daily basis as the report is worked. DXC cannot guarantee that the manual processing will be completed before the CMS file is sent if the manual deletion requests are received after 2:00 PM on 8/20/2020.
If a deletion was manually removed from the CMS file last month, and the eligibility for that member is still not up to date in the MMIS at the point the deletion file is sent to CMS this month, that deletion will go to CMS even though that member is only listed on the Buy In Deletion report once.
If a new buy in case is being approved and qualifies for immediate buy in between 8/14/2020 and 8/20/2020, please send an email to the buy in team no later than 2:00 PM on 8/20/2020 so it can be considered for manual accretion to CMS on the file. The member must be known to the MMIS to be manually added to the buy in file. ksxix-buyin@dxc.com
Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2020 can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.