08192021 Dispatch

All Programs

KEES Availability

Income Detail - Copy Issue - Fixed

There was an issue with the copy button not functioning properly on the Income Detail page that has now been resolved.

Manual Task Creation Issue

Currently there is an issue with assigning a worker to a task during task creation. Until this issue has been resolved, staff will need to create the task, and then claim it.

Medical Programs

Buy-In Reminder

The Buy In Deletion Report will be available to eligibility staff on the 14th of each month.  The Buy In file will be sent to CMS early on the morning of the 21st.  The Buy In Deletion report that is received on 08/14/2021 will include all cases that lost eligibility 06/30/2021.

The removal of the deletion records by Gainwell Technologies will need to be completed by 5:00 PM on 08/20/2021.  Any cases that need the deletion removed from the CMS file, will need to have an email sent to the Gainwell Technologies Buy In team no later than 2:00 PM on 08/20/2021 so they can be manually processed by the 5:00 PM deadline.  The requests can be sent on a daily basis as the report is worked.  Gainwell Technologies cannot guarantee that the manual processing will be completed before the CMS file is sent if the manual deletion requests are received after 2:00 PM on 08/20/2021.  

If a deletion was manually removed from the CMS file last month, and the eligibility for that member is still not up to date in the MMIS at the point the deletion file is sent to CMS this month, that deletion will go to CMS even though that member is only listed on the Buy In Deletion report once.

If a new buy in case is being approved on or between 08/14/2021 and 08/20/2021 and qualifies for immediate buy in, please send an email to the buy in team so it can be considered for manual accretion to CMS on the file.  The member must be known to the MMIS to be manually added to the buy in file.  ksxix-buyin@dxc.com.

Medical Processing Deadlines

Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.

Non-Medical Programs

LIEAP NOA Missing Information - Fixed

LIEAP Denial NOAs were not populating with the contact information (address and fax number) for the LIEAP Office. This issue has now been fixed.

Non-Medical Processing Deadlines

DCF Processing Deadlines – Year 2021 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

PPS Programs

Foster Care RDB Issue - Fixed

When staff were adding a phone number to a Foster Care Resource in the Foster Care RDB, the user was being redirected to the regular RDB and was then unable to navigate back. This issue has now been fixed.

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov  

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

The information contained in the KEES Dispatch is for internal use only.