Monday 8/26: 6am – 8pm
Tuesday 8/27: 6am – 9pm
Wednesday 8/28: 6am – 8pm
Thursday 8/29: 6am – 9pm
Friday 8/30: 6am – 9pm
Saturday 8/31: 6am – 9pm
Sunday 9/1: 6pm - 8pm Tuesday (Monday 9/2 is a State Holiday)
Staff need to be diligent that suffixes for persons are not added and saved in the Last Name field of the person on the Individual Demographics page. Any suffixes (Jr, Sr, I, II, III, etc.) should be added and saved in the Suffix field on the Individual Demographics page.
If the SSP auto populates the suffix in the Last Name field, do not auto accept the name, but instead add the suffix to the Suffix field.
If you find a person that has the suffix listed as part of the Last Name field, please take action and remove the suffix from the last name and enter it in the Suffix field.
Also, most females do not have a suffix, if you find a female with a suffix, please double check to see if the person really has a suffix or if it should be removed.
KDHE Processing Deadlines for FY 2025 can be found on the KEES Repository under Other Helpful Information.
The KanCare Proactive Communication Schedule is available on the KEES Repository under KDHE Communications. Updated 7/30/2024.
The DCF Processing Deadlines – Year 2024 can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2025 can be found in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.