Monday 8/28: 6pm Sunday – 9pm
Tuesday 8/29: 6am – 8pm
Wednesday 8/30: 6am – 9pm
Thursday 8/31: 6am – 9pm
Friday 9/1: 6am – 8pm
Saturday 9/2: 6am – 9pm
Sunday 9/3: 6am – Tuesday 8pm (*State Holiday - Monday 9/4)
Please use WA587 Determine TMD When CTM Continued Past CE Date to implement the workaround when CTM has continued past the CE date. Member should be TMD at review.
KDHE Processing Deadlines for FY 2024 has been updated and can be found on the KEES Repository under Other Helpful Information.
KDOC pre-release applications should be imaged to the Application document type in Perceptive Content. DCF staff should NOT use the Pre-Release, Expedited Specialty Application or Specialty Application document types as doing so affects KDHE workflow.
DCF Processing Deadlines – Year 2023 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2024 has been updated in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.