Saturday 8/31: 8am-8pm
Sunday 9/1: 12pm–6pm
Monday 9/2: 8am-8pm
With the recent upgrade to ServiceNow workers are no longer able to attach screenshots by clicking on the paperclip icon and browsing for the appropriate attachment. Workers are now able to drag and drop an attachment anywhere on the Incident ticket to attach the screenshot. A detailed updated job aid will be provided next week.
KDHE Processing Deadlines - Fiscal Year 2020 can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Fiscal Year 2019 can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Tier 1 (Access Issues Only)
KEES Repository KEES Medical User Manual KEES Non-Medical User Manual
The information contained in the KEES Dispatch is for internal use only.