Wednesday 9/14: 6am – 8pm
Thursday 9/15: 6am – 8pm
Friday 9/16: 6am – 8pm
Saturday 9/17: 6am – 9pm
Sunday 9/18: 6am – Monday 9pm
The reported issue of KEES throwing a Zero Error when clicking the hyperlink on the EDBC List page has been fixed. – FIXED
We are aware of an issue with the KC-5810 Facility Notice populating the wrong admission date. Staff should delete the NOA and send a manual notice to the facility. In order for us to fix this issue quicker and avoid this workaround, we need a KEES incident ticket submitted each time staff encounter this issue. If we do not have any tickets to show this is still occurring, it may be assumed it is no longer happening and staff will have to continue to complete the workaround adding unnecessary steps to the process.
We are aware of the issue with Reasonable Compatibility showing a fail incorrectly when self-attestation is higher than what is returned by KDOL/TALX. When this occurs staff should update the income to Verified and journal that SA was higher than KDOL or TALX. In order for us to fix this issue quicker and avoid this workaround, we need a KEES incident ticket submitted each time staff encounter this issue. If we do not have any tickets to show this is still occurring, it may be assumed it is no longer happening and staff will have to continue to complete the workaround adding unnecessary steps to the process.
Final KDHE Processing Deadlines - Fiscal Year 2023 has been updated and can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.