09222023 Dispatch

 

 

All Programs

 

KEES Availability:

Friday 9/22: 6am - 8pm

Saturday 9/23: 12pm – 9pm

Sunday 9/24: 6am – Monday 8pm

 

A build is scheduled for this weekend.  Below is a summary of what is included in the release as well as any workarounds that will no longer be necessary.

 

 

All Programs

 

What’s New for All Staff:

Data Mapping

Added a Reject All button to the Noncustodial Parent List page to allow staff to reject all duplicate or incorrect records that map in from the list page. If any of the records do need to be accepted, staff should accept the needed records first and then use the Reject All button to reject all other records that are not needed.  

 

Issue we Fixed for All Staff:

8100 Error when Accessing a Case - FIXED

Some staff were experiencing an 8100 error when entering a case number in the Case Search feature from the KEES home page. This issue has been fixed.

 

 

Medical Programs

 

What’s New for Medical Staff:

 

CE Premium Delinquency

Task logic has been changed to generate an EDBC Error task when coverage is impacted by the Premium Delinquency Batch resulting in a Read Only EDBC.

 

Correspondence Updates

Medical Rights and Responsibilities have been updated to align with Policy on all notices that currently contain Rights and Responsibilities.

 

Spenddown Enhancements

KEES has been updated to improve spenddown functionality and ensure spenddowns send correctly to KMMS.

 

Spenddown Logic Update – Shortening

Spenddown Shortening Logic has been updated to simplify spenddown shortening processing in KEES.

Spenddown NOAs will now correctly reflect shortened spenddown information when a spenddown is automatically shortened due to death or a member moving from Medically Needy to another aid code.

 

SSP Medicare Expense Screen Update

Non-MAGI applicants using the SSP to apply for coverage are now required to fill out at least one of the three Medicare part coverages (A, B, or D) on the Medicare Coverage Expenses page if they have indicated that they have Medicare Expenses.

 

Medical Issues We Fixed:

 

E-app with Source of SSP Medical Producing Non-Medical PDFs - FIXED

Medical SSP e-Apps will no longer produce Non-Medical PDFs.

 

KIERA Chat BOT Duplicating Journal Entries - FIXED

Staff will no longer see duplicate journal entries from the KIERA Chat BOT.

 

Unable to Search for Resource Using the & Symbol from the Admin Role - FIXED

Staff is now able to search from the Admin Role using the & symbol.

 

Distributed Documents Search Saving Filters varying Based on Hot Key or by Clicking Search Button - FIXED

The reported issue of not being able to clear a saved filter when using Distributed Documents has been resolved.

 

NOA Displaying "XXXX" Instead of a Date, and States the Reason is E8 - FIXED

The reported issue of a NOA displaying XXXX instead of a date, and the reason as E8 has been fixed.

 

EDBC Incorrectly Determining Spousal w/CSRA when Both PA & SP Admitted to NF on Same Date - FIXED

The reported issue of a CSRA determination being made when both PA and SP are in a nursing facility and were admitted on the same day has been resolved.

 

PE Portal AND KEES Counting Child's SSA Income when it Should be Exempt - FIXED

PE Portal and KEES determinations will no longer count children’s SSA income when the income should be exempt. If you have questions on whether a child’s SSA income is exempt or countable please see KFMAM 5120.

 

FFM PDF Income Frequency Not Mapping Same Data to the e-App - FIXED

The reported issue of the Income Frequency not matching what is reported from the FFM PDF to the FFM e-App has been fixed.

 

8100 Error When Trying to Remove Medicare Record - FIXED

Medicare records that have been added in error for person(s) on the case will no longer give an 8100 error when removing.

 

New Program Application Missing Retro App Events - FIXED

The reported issue of Retro app events not showing on the Program History Detail page has been resolved.

 

NOA States Did Not Return Review but Did not Have Previous Benefits - FIXED

Members who are applying for the first time when a review is being processed for other members on the case will no longer show the incorrect denial snippet of: The following person(s) in the household have not returned their review.

 

PE Portal Allowed Required Fields to be Skipped Resulting in a Blank Determination - FIXED

The issue of the PE Portal giving a blank determination when required fields were allowed to be skipped for someone on the application has been fixed.

 

NOA for PM Months Not Indicating PA Denial - FIXED

Workers will no longer see Prior Medical NOAs without denial reasons for new Medical requests when there are already active members on the case.

 

Zero Error Reassigning tasks - FIXED

The reported issue of receiving a Zero Error when reassigning tasks from the Task Reassignment page has been resolved.

 

KC1600 - Copies Sent to Section of the Pre-Populated Review after each Admin Role Name NULL Displays - FIXED

Workers will no longer see NULL on the KC1600 (Pre-Populated Elderly and Disabled Review) after the Admin Role name in the copies sent to section.

 

Application Opened in Error as a Selectable Option when an Approved Event Exists - FIXED

Workers will no longer see the Negative Action Reason of Application Opened in Error in the drop-down menu if the application they are working was previously approved.  As a reminder, staff should not be selecting this Negative Action reason, but should send the case to the KEES Help Desk.

 

KEES Not Giving the RE error but Determines for Both Children - FIXED

When working a review, workers will no longer see one child not getting a determination if the RE Run reason is selected when running EDBC, but both children getting a determination if the RE Run reason is not selected.

 

Spenddown Amount not Correct for Prior Medical Months - FIXED

The issue of Spenddown amounts not being correct in the Prior Medical months has been fixed.

 

KIERA BOT Giving Wrong Message - FIXED

The issue of KIERA updating the address on a case, but not leaving a journal or imaging a KIERA Change Report has been resolved.

 

Form KC1200 Populates Incorrect Case Data - FIXED

Workers will no longer see incorrect case data showing on the KC1200: Pre-Populated Family Medical Review.

 

New Indicator on Pregnancy Task Menu - FIXED

The reported issue of a New indicator showing in the Pregnancy Task Menu when there is no Pregnancy record has been fixed.

 

Tasks Assigned to the Wrong Worker in CURRENT by KEES - FIXED

The issue of KEES assigning tasks to the incorrect worker in CURRENT has been fixed.

 

Case Person Created without a Client ID - FIXED

Workers will no longer see Case Person(s) being created without a Client ID.

 

Pre-Populated Review Task (from SSP) is Routing to Eligibility Queue in Error - FIXED

The reported issue of SSP Pre-Populated Review tasks routing into the Eligibility Queue instead of Registration Queue has been resolved.

 

SOBRA OPA Not Ignoring No SSN Available on EDBC Results - FIXED

SOBRA workers will no longer see EDBC failing with Pending SSN Verification and Doesn’t Meet Program Requirements when Individual Demographics shows No SSN Available.

 

e-App Summary & PDF showing Discrepancies - FIXED

Workers will no longer see discrepancies between the e-App Summary page and the PDF for who is applying for coverage on the application.

 

KEES Discontinuing CH for turning 19 when CH is only 10 - FIXED

The reported issue of KEES discontinuing a CH for turning 19 when the CH is only 10 has been resolved.

 

8307 error Closing Out of E-Apps - FIXED

Workers will no longer receive the 8307 error when closing out of e-apps and accessing the Case Summary page.

 

Vital Statistics Verification and DOB Verification not invoking HUB call - FIXED

The reported issue of HUB calls not being made for Vital Statistics and DOB verifications has been fixed.

 

EDBC not Pulling SP income or Resources into the MDN Determination for the Primary Applicant - FIXED

The reported issue of a consumer being approved for coverage due to the SP’s income/resources not counting in their determination has been fixed.

 

Incorrect Role Reason Showing on Medical EDBC Summary page as Comprehensive Health Insurance - FIXED

Workers will no longer see consumers being denied for Comprehensive Health Insurance on EDBC when they should be denied for Excess Income.

 

Training Material Updates:

 

Recorded Demos and PDFs

 

User Manual

 

Medical Processing Deadlines   

KDHE Processing Deadlines for FY 2024 has been updated and can be found on the KEES Repository under Other Helpful Information.

 

 

Non-Medical Programs

 

What’s New for Non-Medical Staff:

 

Adjustments to Child Care Provider Rate:

Based on guidance from the Federal Office of Child Care, updates have been made in KEES to ensure the DCF Maximum Provider Rate is used to determine Child Care benefit amounts, even if the Provider’s rate is lower. There is no change to how staff process Child Care cases, however staff may see an increase in the Child Care benefit amount that is authorized. The rate amounts used in the benefit calculation on the Family Plan will now always pulled from the Maximum Hourly Child Care Rate Schedule. Staff can find the most current maximum rates on the following tables in the KEESM Appendix:

Static text updates have been made to the C202: Child Care Subsidy Eligibility Notice to ensure correct policy information is communicated to consumers. This form is used to notify a household they are income eligible for Child Care, but provider information is still needed to write child care plans.

 

Data Mapping:

Based on staff feedback, the changes listed below have been made to data mapping from the Self-Service Portal (SSP).

It’s important to note that staff will see these changes on any SSP e-Applications or e-Reviews linked after the KEES release on 9/23. Data will still map, and new indicators will still appear for any records linked prior to the 9/23 date but worked after the release.

 

FAET Referral Task Updates:

Kansas House Bill 2140 extended the Mandatory Employment &Training (E&T or FAET in KEES) population from just ABAWD Work Eligible Food Assistance recipients (single adults ages 18-52) to any Work Eligible Food Assistance recipient aged 18-59 without a child in the household. The criteria for generating a FAET Referral task has been updated so that it generates for any Work Eligible Food Assistance recipient aged 18 or over without a child under 18 in the household that does not meet exemption criteria.

 

Non-Medical Issues We Fixed:

 

e-Applications and e-Reviews:

 

8200 errors previously experienced at the end of the SSP e-Linking process should no longer be occurring.

 

The SSP e-Review PDF has been fixed to no longer display the text original, removed, or added next to headers on the PDF.  

 

Child Care:

 

The C811: Child Care Family Plan has been fixed to no longer pull in data from old family plans.

 

Children with an Enhanced Rate Request will now show as Pending on the Enhanced Rate Request List page as expected.

 

 

EBT:

 

The batch that sends the V837: Excessive EBT Card Replacement Notice was skipping cases in error. This issue has been fixed.

 

 

EDBC:

 

The EDBC Summary page and EDBC Person Line Item Detail page for unearned income have been fixed to display the same child support amount.

 

 

Employment Services:

 

The issue with the Activity Name changing on the Activity Progress Detail page after clicking View Progress has been fixed.  

 

The program type field on the FAET Program Block has been fixed to now display GOALS when applicable.

 

Immediate Issuance for Employment Services payments is now working.

 

Tasks coming from the Provider Portal for Employment Services have been fixed to assign to the correct case number and no longer appear with a region and location of the KanCare Clearinghouse.   

 

 

Food Assistance:

 

The issue with ABAWD Exemption Reasons not displaying after the record was saved has been fixed.

 

 

The ES-3114: Food Assistance Interim Report form and the ES-3115: Food Assistance 12 Month Report form have been fixed to display the last digit of the office fax number.    

 

KEES rules have been fixed to no longer indicate a single parent with a child under 6 as a mandatory work registrant.

 

 

Training Material Updates:

 

Recorded Demos and PDFs

 

User Manual

 

Non-Medical Processing Deadlines

DCF Processing Deadlines – Year 2023 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

 

 

PPS Programs

 

PPS Payment Schedule

The PPS Payment Schedule for FY 2024 has been updated in the KEES Non-Medical User Manual.

 

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.