10072019 Dispatch

All Programs

KEES Availability

Saturday 10/12: 8am-8pm

Sunday 10/13: 1pm-6pm

KDHE to DCF Communication on Incarcerated Individuals - Update to KEES Dispatch dated 09/27/2019:

An update to this process has been made to call out specific Non-Medical Programs that need a Contact Log created.  When any household member is incarcerated while currently active for Food Assistance (FA), Temporary Assistance for Needy Families (TANF), and/or Child Care (CC). Contact Logs do not need to be created for LIEAP or PPS Programs.

It is also important to note a journal entry is automatically created on the Non-Medical case number when the Clearinghouse utilizes the Contact Log to create a task for DCF. The additional notes listed on the task and in the Journal entry do not mean secondary verification has been completed on the incarcerated individual, but provides information received by the Clearinghouse through their data match process. DCF staff still need to complete the secondary verification process on these individuals.  

 

Data Collection Page

When to Notify

Non-Medical Case Contact Log Entry

Living Arrangement

Living Arrangement Type: Incarcerated

  • When any household member is incarcerated while currently being active for Food Assistance (FA), Temporary Assistance for Needy Families (TANF), and/or Child Care (CC).

Contact Type = Document

Contacted By = Agency

Location = Location of Worker ID assigned to the program block

Agency = DCF

Category = Change Requests

Contact Reason = Purple-Change

Additional Notes Section = Add name of Person incarcerated, facility name and date of incarceration.

 

Medical Programs

Medical Processing Deadlines

KDHE Processing Deadlines - Fiscal Year 2020 can be found on the KEES Repository under Other Helpful Information.

 

Non-Medical Programs

Non-Medical Processing Deadlines

DCF Processing Deadlines – Fiscal Year 2019 can be found on the DCF Intranet under Policy and Procedures.  

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk

KEES Tier 1 (Access Issues Only)

KEES Repository    KEES Medical User Manual     KEES Non-Medical User Manual

 

The information contained in the KEES Dispatch is for internal use only.