Tuesday 10/8: 6am – 9pm
Wednesday 10/9: 6am – 9pm
Thursday 10/10: 6am – 9pm
Friday 10/11: 6am – 9pm
Saturday 10/12: 6am – 9pm
Sunday 10/13: 6am – Monday 9pm
We are aware there is an issue with NOAs when closing a CHIP case for delinquent premiums, the notice delinquent dates do not match the dates in KEES. If you come across this issue, please submit a KEES Help Desk Ticket.
We are aware that some Active household members do not have dropdown carats showing for them on the Case Summary page in KEES. Please submit a KEES Help Desk Ticket if this occurs for you.
We are aware there is an issue occurring for staff who have previously claimed, worked, and closed the task placing it On Hold. The correct information is sent to KEES, but when the task comes back to CURRENT the worker is not assigned. If this occurs for you, please submit a Help Desk Ticket
The KMMS Monthly File will be sent the night of October 22, 2024, instead of October 23, 2024. The updated Processing Deadlines for FY25 shows this change and will be updated on the KEES Repository shortly.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.