Monday 10/9: 6am Sunday – 9pm
Tuesday 10/10: 6am – 9pm
Wednesday 10/11: 6am – 9pm
Thursday 10/12: 6am – 9pm
Friday 10/13: 6am – 8pm
Saturday 10/14: Unavailable
Sunday 10/15: 6am – Monday 9pm
The Premium Billing Discontinuance Batch ran on 10/06/23 for the first time in several years. As a reminder for staff, this batch runs monthly and discontinues CHIP members who have a Delinquency Indicator set to ‘Y’ and establishes a premium penalty period. If EDBC is unable to process the discontinuance, an EDBC Error task and a CHIP Medical Program Delinquent Premium task will be generated so that staff can manually discontinue the impacted person(s). As this is the first time the batch has been run since premiums started back up, staff should expect to see a high volume of these tasks generated. If the consumer should pay their past due premium before their penalty period starts, then a Reinstate CHIP Coverage-Premium Paid task will be generated so that staff may reinstate their coverage.
KDHE Processing Deadlines for FY 2024 has been updated and can be found on the KEES Repository under Other Helpful Information.
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DCF Processing Deadlines – Year 2023 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2024 has been updated in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.