Friday 10/15: 6am – 9pm
Saturday 10/16: Unavailable
Sunday 10/17: Unavailable
An issue has been discovered when adding a new person to a Denied or Discontinued program block. The Add button is currently displaying in the Program Persons section of the Program Detail page on Denied/Discontinued program blocks in error. Until the button can be removed, staff should avoid using it. Instead, if a new person needs to be added to a Denied/Discontinued program, the Reapply button should be used.
When registering an eApplication, staff should take care that they aren’t removing a person from the People Associated with the Case section of the Application Intake page who has been selected as the Primary Applicant. If that person should in fact not be added to the new case, someone else should be selected in the Primary Applicant drop-down. This is critical when creating a new case number as deselecting this person will cause the new case to be created without a Case Head.
The Buy In Deletion Report will be available to eligibility staff on the 14th of each month. The Buy In file will be sent to CMS early on the morning of the 21st. The Buy In Deletion report that is received on 10/14/2021 will include all cases that lost eligibility 08/31/2021.
The removal of the deletion records by Gainwell Technologies will need to be completed by 5:00 PM on 10/20/2021. Any cases that need the deletion removed from the CMS file, will need to have an email sent to the Gainwell Technologies Buy In team no later than 2:00 PM on 10/20/2021 so they can be manually processed by the 5:00 PM deadline. The requests can be sent on a daily basis as the report is worked. Gainwell Technologies cannot guarantee that the manual processing will be completed before the CMS file is sent if the manual deletion requests are received after 2:00 PM on 10/20/2021.
If a deletion was manually removed from the CMS file last month, and the eligibility for that member is still not up to date in the MMIS at the point the deletion file is sent to CMS this month, that deletion will go to CMS even though that member is only listed on the Buy In Deletion report once.
If a new buy in case is being approved on or between 10/14/2021 and 10/20/2021 and qualifies for immediate buy in, please send an email to the buy in team so it can be considered for manual accretion to CMS on the file. The member must be known to the MMIS to be manually added to the buy in file. ksxix-buyin@dxc.com
Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.