Tuesday 10/17: 6am – 8pm
Wednesday 10/18: 6am – 8pm
Thursday 10/19: 6am – 8pm
Friday 10/20: 6am – 8pm
Saturday 10/21: 6am – 9pm
Sunday 10/22: 6am – Monday 8pm
A build is scheduled for tonight. Below is a summary of what is included in the release as well as any workarounds that will no longer necessary.
The Claim button should now display on the Task Management page. Workers will no longer have to use WA671 to claim tasks.
When clicking on the e-App hyperlink, staff should no longer encounter a zero error.
Workers will no longer see phone numbers being added without all 10 digits.
Additional notes in the contact log will not error as long as it is under 2000 characters.
The reported issue of PA’s not matching from the e-Application to the PDF in Perceptive Content has been resolved.
The Medical Team has implemented an automated phone call to consumers with a review due in November, letting the consumer know that a review has been mailed to the address we have on file, and to fill out the review and to mail it back to the Clearinghouse, or to complete the review process online via the SSP. Staff may see a rise in calls to the call center as this is the third month we will be making the automated calls, and consumers may question the legitimacy of the calls. Please inform the consumer that the call was placed by KDHE. These automated calls will be made going forward for consumers with a review due.
Workers will no longer see the incorrect Premium Begin Dates on notices.
The reported issue of reviews not being sent to 19-year-old Aged Out recipients has been fixed.
The reported issue of tasks not mapping into CURRENT has been resolved. Tasks will now map to CURRENT.
Workers will see KIERA creating journals or change reports when consumers change their address using it.
Workers will no longer see Resources listed as Unavailable counting in E&D determinations.
The reported issue of tasks that are completed in Current™ not updating the KEES tasks has been resolved.
Workers will now be able to see and update LTC details on the Medical EDBC Override Detail page.
KDHE Processing Deadlines for FY 2024 has been updated and can be found on the KEES Repository under Other Helpful Information.
Tasks generated from the Provider Portal will now have a Case Number associated.
Child Care provider license data should now be in sync between the Resource Results Search and the Service Detail page.
The issue causing Child Support to budget incorrectly on Food Assistance cases has now been fixed.
The Negative Action reason of Deceased should now work correctly.
All programs applied for on e-Application should now display on the PDF.
SSP Change tasks should now generate for the correct region and location.
DCF Processing Deadlines – Year 2023 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2024 has been updated in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.