Wednesday 11/3: 6am – 9pm
Thursday 11/4: 6am – 9pm
Friday 11/5: 6am – 9pm
Saturday 11/6: 6am - 8pm
Sunday 11/7: Unavailable
The reported issue of the Negative Action drop-down options missing for some users was fixed.
The reported issue of workers being unable to create manual tasks in IE has been fixed.
The Edit button is now available on Admin Roles as it was prior to the 10/30/21 release.
The Primary Applicant/Recipient Role is missing from the Admin Role drop-down. In addition, if staff attempt to edit any information on an existing Primary Applicant/Recipient Admin Role, it will disappear and staff will be unable to re-select it.
Medical Staff are currently unable to update the Begin Date for any Admin Roles. Please submit a ticket to the KEES Help Desk with the correct Begin Date information and we will make the update.
Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.
Staff should no longer get a zero error when generating the W001 or W002 Forms.
It has been reported that the Family Plan Begin Date is defaulting to the original application date rather than the review date when processing a CC review. We are still investigating this issue and additional tickets are needed, so please continue to submit them if you experience this issue.
It has been reported that the Activity Progress Detail page is not holding the data after it has been entered.
DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.