11072022 Dispatch

 

 

All Programs

 

KEES Availability:

Monday 11/7:  6am – 9pm

Tuesday 11/8:  6am – 8pm

Wednesday 11/9:  6am – 8pm

Thursday 11/10:  6am – 8pm

Friday 11/11: 6am – 8pm (State Holiday)

Saturday 11/12:  Unavailable

Sunday 11/13: 3pm – Monday 8pm

 

 

All Programs

 

Income Records Saving without Frequency – FIXED

The reported issue of the Income Records saving without a frequency has been fixed.

 

Every Two Weeks Frequency not Available on the Income Detail Page – FIXED

The reported issue of the Frequency Every Two Weeks not appearing in the drop-down box of the Income Detail page has been fixed.

 

 

Medical Programs

 

PHE Review Validation Instructions

Instructions are below for what to do when workers encounter the Error! The review needs to be completed hard validation when attempting to make changes after an RE date has expired during the PHE. Workers are to use these instructions during the PHE when this validation is received.

 

PHE Review Validation Instructions

 

During the PHE, workers have been receiving the Error! The review needs to be completed hard validation when making changes or discontinuing a consumer after their RE due date has expired.

 

For example: PA and CH have a RE date of 11/22. PA and CH have moved out of state. Worker runs EDBC in come up month 12/22 to close the HH. Since this is after the RE date, the worker gets a hard validation message: Error! The Review needs to be completed.

 

Please use the following steps below when the Error! The review needs to be completed hard validation is received during the PHE.

 

If discontinuing everyone on the program after RE date:

  1. Fill out the appropriate information on the Non-Financial and Financial pages in KEES.

  2. Navigate to the Run EDBC Page.

  3. On the Benefit Month drop-down, select the appropriate benefit month.

  4. Under Run Reason, select RE.

  5. Run EDBC and accept and save the results.

 

NOTE: If discontinuing only some members on the program, but other members need to remain active - or- if you need to make a change to a case that is due for a review and the RE Due Date has not yet been updated by Batch, proceed to the instructions below.

 

If making any other change after the RE date:

  1. Complete the appropriate information on the Non-Financial and Financial pages in KEES.

  2. Navigate to the Run EDBC Page.

  3. On the Benefit Month drop-down, select the appropriate benefit month.

  4. Under Run Reason, select RE.

  5. Run EDBC and accept and the results.

  6. Navigate to Case Summary.

  7. On the Medical Program block, the Review Month listed will be 12 months in the future. This will need to be manually adjusted.

  8. Click the View Details button the Medical Program block.

  9. On the Medical Detail screen, click Edit.

  10. Under Program Information, the Review Due Month will be listed.

  11. In the Review Due Month field, change the Review date to four months from the month EDBC was ran.

  1. Click Save and Return to return to Case Summary.

  1. If there are active members on the case with a CE, their CE dates will need to be manually adjusted. The CE dates will only need to be updated for those whose CE periods had expired prior to running EDBC with RE Run Reason.

    • Example: EDBC was ran with RE in 12/22 to close the SP for moving out of state. PW and CH are still active on the case. Case Summary shows PW has a CE end month of 3/2024. CH has a CE End month of 11/2023. Only the CE for the CH will need to be adjusted.

  2. Follow the steps below to update the CE date for the appropriate members.

  3. Click View Details on the Medical Program block.

  4. On the Medical Detail screen, click Edit.

  5. Under Program Persons: Click Edit next to the member whose CE date is being adjusted. The Medical Person Detail page will appear.

  6. Under Continuous Eligibility Periods, click View CE History.

  7. On the Continuous Eligibility History page, click the box next to the aid code with the Actual End Month that is 12 months in the future. Click Edit.

  8. The Continuous Eligibility Period Detail page will appear.

  1. Click Save and Return. Click Close on the Continuous Eligibility History page and the Medical Person Detail page.

  1. Follow steps 17-21 for each active person whose CE needs adjusted.

  2. On the Medical Detail page, click Save and Return.

 

Unable to Attach Document for Step 3 of Verify Lawful Presence – FIXED

The reported issue of being unable to attach documents for step 3 of VLP has been fixed.

 

Self-Attestation is greater than KDOL and TALX amounts – FIXED

The reported issue of the RC Test results being incorrect when Self Attestation is greater than KDOL and TALX amounts has been fixed.

 

KEES Creating 1-Month Base Periods Instead of 6-Month Base Periods – FIXED

The reported issue of KEES creating 1-month base periods instead of 6-month base periods has been fixed.

 

Medical Processing Deadlines   

Final KDHE Processing Deadlines - Fiscal Year 2023 has been updated and can be found on the KEES Repository under Other Helpful Information.

 

 

Non-Medical Programs

 

Non-Medical Self Service Portal Unable to submit Interim Reviews – FIXED

The reported issue of the Non-Medical SSP being unable to submit IRs has been fixed.

 

Child Care Program Block Displays the Incorrect Review Due Date – FIXED

The reported issue of the Child Care Program Block displaying the incorrect Review Due Date has been fixed.

 

Notices of Action for Approvals and Changes not Appearing in Distributed Documents – FIXED

NOAs for Approvals and Changes are not appearing on the Distributed Documents page after Centrally Print is selected has been fixed.

 

Non-Medical Processing Deadlines

The DCF Processing Deadlines for 2023 have been updated. Please refer to the attachment that was sent out in the 10/4/2022 KEES Dispatch for the updated version.  We will provide you with the link once the 2023 Processing Deadlines have been updated on the DCF Intranet under Policy and Procedures, and in the KEES Non-Medical User Manual.

 

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.